Access for practices and offices: welcome your client without interrupting

If you see clients by appointment in a practice, an office or a clinic inside a shared building, entrance access is one of those small details that get complicated every day. Every time someone arrives, you have to let them in. And that someone is almost always you.

And there's the cost you can't see. When you're attending to someone —a patient on the couch, a client telling you their case— all your attention is on them. Then the intercom rings, you get up, you cut off what you were talking about and, for a moment, that person stops being the centre. It's not just the hassle of getting up: it's that the conversation is interrupted and the trust you were building cools down.

In a job that's about listening and being present, building access shouldn't rob you of a single second of that attention. In this article we look at how to achieve it.

The problem: access interrupts you all day

Manual access fits badly with the work of a professional who sees people behind closed doors:

• You cut off your attention to the person in front of you, who clearly notices the interruption.
• You get up to open every time someone arrives, even in the middle of a session.
• The buzzer breaks the calm and the atmosphere of trust you try to look after.
• Handing out keys or codes to clients is neither convenient nor secure.

Why the usual systems don't fit an office

Solutions designed for homes or large buildings don't quite work here. App-based locks force the client to install something and depend on wifi. Manual door phones bring you back to the starting problem: someone has to open. And handed-out keys are a risk and a nuisance.

What a practice or an office needs is for the client to get in on their own, without you intervening and without noise.

The solution: automatic, discreet access from the intercom

With Keeppe, when your client arrives and rings the intercom, the building entrance opens on its own. You don't get up, you don't cut the session and you don't hand out keys. And because it's discreet, it can lower the buzzer volume so it isn't even noticed.

Its advantages fit this use perfectly:

• Without interrupting the session: the client gets in without you having to answer the door.
• Discreet: it lowers the buzzer sound so it doesn't disturb.
• No app or keys for the client to manage.
• One-time payment, no fees or maintenance, and it installs with no building work.

Who it fits

Any professional who receives clients by appointment in premises inside a building: physiotherapists, psychologists, lawyers, administrative agencies, therapists, medical practices, studios and small offices. If your day is a string of appointments and the intercom pulls you out of every one, this is your case.

Frequently asked questions

Does the client need an app or a code?

No. They just ring the intercom and the entrance opens. Nothing to install or remember.

Does the buzzer disturb others?

It doesn't have to. The device can lower the intercom buzzer volume so entry is discreet.

Do I have to get up to open?

No. Building access opens on its own when the client rings, without you interrupting what you're doing.

Do I need building work or community permission?

No. It's installed inside your premises' private intercom, with no building work and without touching communal elements of the building.

Does it work if the power goes out or the internet fails?

Yes. It doesn't depend on your premises' wifi or electricity, but on the building's general supply.

Want to see clients without the intercom pulling you out of every session? Discover how access for practices and offices works, without interruptions.